Frequently Asked Questions
Everything you need to know about your Fibflx shopping experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I find my correct size?
Each product page features a detailed size guide with measurements. Because our fabrics are designed for a flexible fit, we recommend choosing your usual size for a standard look.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.
Are your materials sustainably sourced?
Yes, Fibflx is committed to ethical fashion. We use a blend of organic cotton and recycled fibers to ensure our clothing is as kind to the planet as it is to your skin.
Can I change or cancel my order?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat.