Returns & Exchanges
At Fibflx, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn fashion items. Simply ensure all original tags are attached and the products are in their original packaging to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging and include the printed return authorization slip inside the box.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing